FAQ + Tutorials

• Help! I can’t launch Revit/Rhino/other software on one of the library loaner computers when off-campus. What do I do?
  You need to set up a VPN connection to the UW network using UW-IT’s Husky OnNet VPN service. Here are instructions.
• I’m having odd problems with software in one of the BE labs or studios, or on a laptop I borrowed from the BE Library. What shall I do?
  Let us know! Send email to be-help@uw.edu, or call the BE Computer Consulting number, 206-543-8531, for help.
• I’m having troubles getting up to speed with ArcGIS. Is there a resource on campus where I can get help?
  Yes! Check out the Suzzallo Library GIS Lab.
• How do I use the videoconferencing systems in Gould 227 and Arch G042?Have a look at the Newline X7 User Manual, especially pages 14, 15, 18, 19, 32, 33, 36-38. If you need more help, contact the CBE Computing help desk (be-help@uw.edu, 206-543-8531).
• I forgot my UW NetID password and my account is locked out. What do I do?
  Check out the UW-IT page http://www.washington.edu/itconnect/security/uw-netids/about-uw-netids/, where you’ll find a link to reset a forgotten password.
• How can I gain access to the College’s laser cutters?
  Laser cutter information is available on the Fabrication Labs page.
• What computer should I buy?
  Check out our Computer Purchase Tips page.
• Where can I get help with my personal computer?
  While we do not have sufficient resources to provide a lot of help with technology that is not owned by the UW, you can stop by the Digital Commons help desk, email us at be-help@uw.edu, or call 206-543-8531 and we’ll try to help.  A more comprehensive option is the UW-IT Computer Vet and Tech Help Desk service, which is specifically intended to provide UW students, faculty, and staff with help for their personal computers.

Software

• Adobe Creative Suite (UW-IT tutorials on Photoshop, Illustrator, and InDesign CS6)
• Adobe Premiere Pro (UW-IT tutorial)
• Adobe Acrobat Pro
• Adobe Bridge (video tutorials are CS5 version)
• Adobe Lightroom (video tutorials are CC version)
• Autodesk apps (3ds Max, AutoCAD, Inventor, Navisworks, Revit, etc.)
• Radiance (take a look at their Documentation page as well as this Tutorial)
• Rhino
• SketchUp (extensive collection of video tutorials and reference guides)
• Solidworks
• V-Ray for Rhino, V-Ray for SketchUp (the Quick Start and Express Learning tutorial videos near the top of each page are free)
• UW-IT Learning Technologies In-Person Workshops (graphics, video, audio)
• UW CSSCR In-Person Workshops (statistics, GIS, and data analysis training offered by the Center for Social Science Computing and Research – sign up for their newsletter to learn more)

Hardware

• Projector & Smartboard Guides
• Videoconferencing System,  Newline X7 User Manual, Gould 227
• Videoconferencing System, , Architecture G042
• Computer Purchase Tips

Plotting

• Plotting in the Digital Commons
• Plotting from Acrobat in Archnet: Windows PC, Mac
• Plotting from InDesign in Archnet: Windows PC, Mac

Laser Cutters

• CBE Laser Cutter Operation (see video in Laser Cutter section)

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